This survey exists to test whether the redesigned pricing page reduces plan-comparison confusion before the renewal push this quarter.
- SurveyPricing Confidence — Wave 4
- Raw responses412 respondents
- ThreadST-TH-01
Platform
Connect Questions, Responses And Decisions Without Flattening The Evidence
The Research Reading Room moves through a survey the way a researcher would — objectives, question structure, sample, results, themes, and the decisions that cited it — all sharing one Research Thread ID.
“How satisfied are you with the product?” — 5-point scale, unchanged since Wave 1, positioned as the first question after screening.
- SurveyPricing Confidence — Wave 4
- Raw responses412 respondents
- ThreadST-TH-01
412 respondents this wave — 68% Pro plan, 22% Enterprise, 10% Free — weighted toward accounts renewing this quarter.
- SurveyPricing Confidence — Wave 4
- Raw responses412 respondents
- ThreadST-TH-01
Mean satisfaction 4.1 of 5, up from 3.8 last wave — driven by Enterprise accounts, flat among Free plan.
- SurveyPricing Confidence — Wave 4
- Raw responses412 respondents
- ThreadST-TH-01
“Pricing clarity” appears in 34% of open-text responses this wave, up from 19% — tied to the redesigned comparison table.
- SurveyPricing Confidence — Wave 4
- Raw responses412 respondents
- ThreadST-TH-01
Cited in the Pricing Page Redesign decision and the Enterprise Renewal Playbook update.
- SurveyPricing Confidence — Wave 4
- Raw responses412 respondents
- ThreadST-TH-01
Move chapter to chapter — the Research Thread ID stays fixed while objectives, sample, results, themes, and citations change underneath it.